State Farm® Insurance Agent Brandon Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madison Metcalf
October 31, 2024
"Brandon and staff are always very friendly and eager to help you with any matter that may come up. Nothing is ever too large or too small. Isabella especially stood out from the rest. She was very thorough and was very kind. I highly recommend this amazing team!!"
"Thank you so much for taking the time to leave us a review!! I will let Bella know - she puts in a lot of effort every day!"
ALFREDO ATENCIO
October 31, 2024
"Great service! Amazing people, very helpful and patient with me throught my claim process."
"Glad we all could help! Thanks for the review!"
Craig Galloway
October 30, 2024
"Isabella and Laura are awesome! Thanks for everything!"
"Agreed!! Thanks for the review!"
Sianna Gordon
October 21, 2024
"Taylor was awesome in breaking down the services we required and what each component was, as well as offering other services with a break down in price!"
"Glad to hear you had a wonderful experience - I will let Taylor know you left a review. Thank you!! "
Ben Lochridge
September 25, 2024
"Brandon had an incredibly calm and clear way of explaining the policy options, and has been so easy to communicate with throughout the process. Highly recommend working with him and his team."
"Thanks for leaving a review, Ben! Glad we were able to help you and your family. "
Rosanna Manstretta
September 23, 2024
"Great people, very pleased with their customer service and would definitely recommend."
"Thank you so much!!! "
shelly metcalf
September 23, 2024
"Great service! Brandon Jones has a great team that helps with any questions I have. Isabella & Taylor are amazing at what they do! I highly recommend him to all my friends and family."
"Thanks Shelly!! I’m glad my team was able to help you - they’re consistently great and put in a lot of effort!! "
Ana Santana
September 23, 2024
"Grateful to Isabela Méndez and the state farm team for helping me 100% recommended."
"Thanks Ana!!! Bella is great! "
Henry Young
September 19, 2024
"Did a really good job for me transferring insurance during an interstate nove."
"Thanks for taking the time to leave us a review, glad we could help!! "
Steven Micklewright
August 27, 2024
"It’s unfortunate that I have to write a review like this, and even more so that I’m having to seek assistance to resolve issues with this insurance agency. My experience has involved false statements, invalid policies, unpaid refunds, and documented instances of both verbal and written dishonesty. The level of disregard for accountability is astounding—this team consistently deflects blame and avoids addressing the issues at hand. I anticipate a response to this review that shifts responsibility yet again. However, substantial evidence has been sent via other channels in hopes of recovering the funds wrongfully withheld, the significant time wasted is lost for good. Even representatives at State Farm have advised me to escalate this matter to official regulatory bodies, which speaks volumes. As a result, State Farm has lost a lifelong customer. I am glad that others have not had the same experience I have and I sincerely hope this is a one off representation of this agency."
"Hi Steve, I'm very sorry that you had a negative experience but none of this is true. Again, I'm happy clear up any confusion that you may have regarding premiums via another email or call. As always, we want to help!! "
Dwain Bartolet
August 22, 2024
"Nice and friendly"
"Thanks Dwain! "
Ray
August 22, 2024
"Great quick friendly and convenient and very helpful thank you guys"
"Thanks Ray!!! Appreciate you taking the time to leave a review."
Frank Adamez
August 16, 2024
"Gracias al equipo de state farm Isabela Mendez, por un gran trabajo ayudándome a conseguir el precio más competitivo para mi seguro de auto y casa. Altamente recomendable. 5 estrellas. Thank you very much to the State Farm team Isabela Mendez, for an amazing job, help me to get the mostly competitive price to my car and house insurance. Highly recommended. 5 Stars."
"¡Gracias por la reseña, Frank! Isabella es genial, ¡me alegra que haya podido ayudarte!"
Shannon Tesnow
August 10, 2024
"Brandon was amazing! He was willing to help me with a time-sensitive, unconventional insurance issue at the end of the day on a Friday. I would recommend Brandon and his team without reservation. Thank you Brandon!"
"Thanks for the review, Shannon! Glad we were able to help you last minute!! "
Michala Jackson
August 1, 2024
"Brandon gave amazing customer service. He was friendly, personable, and knowledgable. He went above and beyond to meet my needs promptly! Can't recommend enough!"
"It was really nice connecting with you! Happy to help and thank you for taking the time to leave us a review!"
Mary Barker
July 29, 2024
"Brandon is super personable and knowledgeable. He assisted us in making sure our classic cars are covered to their actual value!"
"Thanks for the review Mary - glad we could all sit down today!! "
Andres Montoya
July 26, 2024
"Great staff!!! Always willing to help out. Have all my policies with them. I strongly recommend Brandon Jones State Farm."
"Thanks Andres! We appreciate your business!"
jeff robertson
July 24, 2024
"Brandon and staff are always very friendly and eager to help you with any matter that may come up. Nothing is ever too large or too small. They are all very knowledgeable and talk to you in a "Good Neighbor" down home North Carolina way."
"Always good seeing you, Jeff! Thank you for the review!"
Ellie Hart
June 19, 2024
"Brandon and his team have been MORE than helpful for me as I’ve navigated getting home and auto insurance. Moving from another state, I was clueless on what to do (and sometimes still am)! But thankfully, I know everyone and Brandon Jones State Farm are people that I can 1000% trust. He’s gone above and beyond to explain things to me in ways that make sense and help me make decisions that are best for me. Everytime I call, I feel like they know me and truly care about what I have to say. If you’re looking for insurance or anything else they offer, I HIGHLY recommend!"
"Thanks so much for the thoughtful review, Ellie!!! So glad we were able to help you out. "
Beth Lichtman
June 5, 2024
"Brandon helped me with my renters insurance and made the process quick and easy. He explains the details, is fairly priced, and was most helpful. I definitely recommend Brandon."
"Welcome to the area - glad we could get connected!! Thank you for the review!"
DooDub MaSkEd
June 5, 2024
"I can’t put into word how happy I am With these guys. I have had two Cars totaled due to acts of God. They never once hesitated nor made me wait for anything. I feel Like I’m the only customer they have every time I’m In front of them. Above and beyond is what they give every single interaction. If you decide to try them you will be we be disappointed."
"Thank you so much for leaving a review! Glad we were able to help you and it is always good to see you!"
Francesca Cuccurullo
May 17, 2024
"Brandon is great! Very professional and friendly. Highly reccomended."
"Thank you!! "
Sophi Ewing
May 15, 2024
"brandon jones was incredibly helpful and patient working with my husband and i getting a renters policy! thank you brandon :)"
"Glad I could help!! Thank you!"
Alex Carmichael
May 7, 2024
"More affordable insurance, better coverage, and better service than anyone else I've found"
"Thanks Alex! Glad we were able to get connected and looking forward to working together! "
Laurie Jill Strickland
April 11, 2024
"Brandon has been outstanding in helping me relocate out of state to my new, wonderful home ! I cannot express how wonderful he has been and his outstanding service ! Chester ( my sweet dog pal) and I love our new home and are so grateful to be properly insured ! Brandon made it easy for both renters and auto insurance !"
"Thank you so much for the review!! Welcome to the area! "