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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison Metcalf

Madison Metcalf

October 31, 2024

5  out of  5
rating by Madison Metcalf
"Brandon and staff are always very friendly and eager to help you with any matter that may come up. Nothing is ever too large or too small. Isabella especially stood out from the rest. She was very thorough and was very kind. I highly recommend this amazing team!!"
We responded:
"Thank you so much for taking the time to leave us a review!! I will let Bella know - she puts in a lot of effort every day!"
Profile photo of ALFREDO ATENCIO

ALFREDO ATENCIO

October 31, 2024

5  out of  5
rating by ALFREDO ATENCIO
"Great service! Amazing people, very helpful and patient with me throught my claim process."
We responded:
"Glad we all could help! Thanks for the review!"
Profile photo of Craig Galloway

Craig Galloway

October 30, 2024

5  out of  5
rating by Craig Galloway
"Isabella and Laura are awesome! Thanks for everything!"
We responded:
"Agreed!! Thanks for the review!"
Profile photo of Sianna Gordon

Sianna Gordon

October 21, 2024

5  out of  5
rating by Sianna Gordon
"Taylor was awesome in breaking down the services we required and what each component was, as well as offering other services with a break down in price!"
We responded:
"Glad to hear you had a wonderful experience - I will let Taylor know you left a review. Thank you!! "
Profile photo of Ben Lochridge

Ben Lochridge

September 25, 2024

5  out of  5
rating by Ben Lochridge
"Brandon had an incredibly calm and clear way of explaining the policy options, and has been so easy to communicate with throughout the process. Highly recommend working with him and his team."
We responded:
"Thanks for leaving a review, Ben! Glad we were able to help you and your family. "
Profile photo of Rosanna Manstretta

Rosanna Manstretta

September 23, 2024

5  out of  5
rating by Rosanna Manstretta
"Great people, very pleased with their customer service and would definitely recommend."
We responded:
"Thank you so much!!! "
Profile photo of shelly metcalf

shelly metcalf

September 23, 2024

4  out of  5
rating by shelly metcalf
"Great service! Brandon Jones has a great team that helps with any questions I have. Isabella & Taylor are amazing at what they do! I highly recommend him to all my friends and family."
We responded:
"Thanks Shelly!! I’m glad my team was able to help you - they’re consistently great and put in a lot of effort!! "
Profile photo of Ana Santana

Ana Santana

September 23, 2024

5  out of  5
rating by Ana Santana
"Grateful to Isabela Méndez and the state farm team for helping me 100% recommended."
We responded:
"Thanks Ana!!! Bella is great! "
Profile photo of Henry Young

Henry Young

September 19, 2024

5  out of  5
rating by Henry Young
"Did a really good job for me transferring insurance during an interstate nove."
We responded:
"Thanks for taking the time to leave us a review, glad we could help!! "
Profile photo of Steven Micklewright

Steven Micklewright

August 27, 2024

1  out of  5
rating by Steven Micklewright
"It’s unfortunate that I have to write a review like this, and even more so that I’m having to seek assistance to resolve issues with this insurance agency. My experience has involved false statements, invalid policies, unpaid refunds, and documented instances of both verbal and written dishonesty. The level of disregard for accountability is astounding—this team consistently deflects blame and avoids addressing the issues at hand. I anticipate a response to this review that shifts responsibility yet again. However, substantial evidence has been sent via other channels in hopes of recovering the funds wrongfully withheld, the significant time wasted is lost for good. Even representatives at State Farm have advised me to escalate this matter to official regulatory bodies, which speaks volumes. As a result, State Farm has lost a lifelong customer. I am glad that others have not had the same experience I have and I sincerely hope this is a one off representation of this agency."
We responded:
"Hi Steve, I'm very sorry that you had a negative experience but none of this is true. Again, I'm happy clear up any confusion that you may have regarding premiums via another email or call. As always, we want to help!! "
Profile photo of Dwain Bartolet

Dwain Bartolet

August 22, 2024

5  out of  5
rating by Dwain Bartolet
"Nice and friendly"
We responded:
"Thanks Dwain! "
Profile photo of Ray

Ray

August 22, 2024

5  out of  5
rating by Ray
"Great quick friendly and convenient and very helpful thank you guys"
We responded:
"Thanks Ray!!! Appreciate you taking the time to leave a review."
Profile photo of Frank Adamez

Frank Adamez

August 16, 2024

5  out of  5
rating by Frank Adamez
"Gracias al equipo de state farm Isabela Mendez, por un gran trabajo ayudándome a conseguir el precio más competitivo para mi seguro de auto y casa. Altamente recomendable. 5 estrellas. Thank you very much to the State Farm team Isabela Mendez, for an amazing job, help me to get the mostly competitive price to my car and house insurance. Highly recommended. 5 Stars."
We responded:
"¡Gracias por la reseña, Frank! Isabella es genial, ¡me alegra que haya podido ayudarte!"
Profile photo of Shannon Tesnow

Shannon Tesnow

August 10, 2024

5  out of  5
rating by Shannon Tesnow
"Brandon was amazing! He was willing to help me with a time-sensitive, unconventional insurance issue at the end of the day on a Friday. I would recommend Brandon and his team without reservation. Thank you Brandon!"
We responded:
"Thanks for the review, Shannon! Glad we were able to help you last minute!! "
Profile photo of Michala Jackson

Michala Jackson

August 1, 2024

5  out of  5
rating by Michala Jackson
"Brandon gave amazing customer service. He was friendly, personable, and knowledgable. He went above and beyond to meet my needs promptly! Can't recommend enough!"
We responded:
"It was really nice connecting with you! Happy to help and thank you for taking the time to leave us a review!"
Profile photo of Mary Barker

Mary Barker

July 29, 2024

5  out of  5
rating by Mary Barker
"Brandon is super personable and knowledgeable. He assisted us in making sure our classic cars are covered to their actual value!"
We responded:
"Thanks for the review Mary - glad we could all sit down today!! "
Profile photo of Andres Montoya

Andres Montoya

July 26, 2024

5  out of  5
rating by Andres Montoya
"Great staff!!! Always willing to help out. Have all my policies with them. I strongly recommend Brandon Jones State Farm."
We responded:
"Thanks Andres! We appreciate your business!"
Profile photo of jeff robertson

jeff robertson

July 24, 2024

5  out of  5
rating by jeff robertson
"Brandon and staff are always very friendly and eager to help you with any matter that may come up. Nothing is ever too large or too small. They are all very knowledgeable and talk to you in a "Good Neighbor" down home North Carolina way."
We responded:
"Always good seeing you, Jeff! Thank you for the review!"
Profile photo of Ellie Hart

Ellie Hart

June 19, 2024

5  out of  5
rating by Ellie Hart
"Brandon and his team have been MORE than helpful for me as I’ve navigated getting home and auto insurance. Moving from another state, I was clueless on what to do (and sometimes still am)! But thankfully, I know everyone and Brandon Jones State Farm are people that I can 1000% trust. He’s gone above and beyond to explain things to me in ways that make sense and help me make decisions that are best for me. Everytime I call, I feel like they know me and truly care about what I have to say. If you’re looking for insurance or anything else they offer, I HIGHLY recommend!"
We responded:
"Thanks so much for the thoughtful review, Ellie!!! So glad we were able to help you out. "
Profile photo of Beth Lichtman

Beth Lichtman

June 5, 2024

5  out of  5
rating by Beth Lichtman
"Brandon helped me with my renters insurance and made the process quick and easy. He explains the details, is fairly priced, and was most helpful. I definitely recommend Brandon."
We responded:
"Welcome to the area - glad we could get connected!! Thank you for the review!"
Profile photo of DooDub MaSkEd

DooDub MaSkEd

June 5, 2024

5  out of  5
rating by DooDub MaSkEd
"I can’t put into word how happy I am With these guys. I have had two Cars totaled due to acts of God. They never once hesitated nor made me wait for anything. I feel Like I’m the only customer they have every time I’m In front of them. Above and beyond is what they give every single interaction. If you decide to try them you will be we be disappointed."
We responded:
"Thank you so much for leaving a review! Glad we were able to help you and it is always good to see you!"
Profile photo of Francesca Cuccurullo

Francesca Cuccurullo

May 17, 2024

5  out of  5
rating by Francesca Cuccurullo
"Brandon is great! Very professional and friendly. Highly reccomended."
We responded:
"Thank you!! "
Profile photo of Sophi Ewing

Sophi Ewing

May 15, 2024

5  out of  5
rating by Sophi Ewing
"brandon jones was incredibly helpful and patient working with my husband and i getting a renters policy! thank you brandon :)"
We responded:
"Glad I could help!! Thank you!"
Profile photo of Alex Carmichael

Alex Carmichael

May 7, 2024

5  out of  5
rating by Alex Carmichael
"More affordable insurance, better coverage, and better service than anyone else I've found"
We responded:
"Thanks Alex! Glad we were able to get connected and looking forward to working together! "
Profile photo of Laurie Jill Strickland

Laurie Jill Strickland

April 11, 2024

5  out of  5
rating by Laurie Jill Strickland
"Brandon has been outstanding in helping me relocate out of state to my new, wonderful home ! I cannot express how wonderful he has been and his outstanding service ! Chester ( my sweet dog pal) and I love our new home and are so grateful to be properly insured ! Brandon made it easy for both renters and auto insurance !"
We responded:
"Thank you so much for the review!! Welcome to the area! "