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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leigh Foley

Leigh Foley

January 5, 2026

5  out of  5
rating by Leigh Foley
"Brandon was helpful and prompt! Thank you for helping us with our home insurance :)"
We responded:
"Thanks for the review, Leigh!! "
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Baron Jackson

January 2, 2026

5  out of  5
rating by Baron Jackson
"Brandon was very professional, courteous and helpful. He made me feel very comfortable and explained all aspects of the insurance policies clearly and concisely."
We responded:
"Thank you, Baron! Nice meeting you today and glad I could help!"
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Hannah Rowe

December 29, 2025

5  out of  5
rating by Hannah Rowe
"Brandon is the absolute best!! I’ve had him hep me out with two different apartment rentals, and he gets everything squared away and is so prompt. If you are in the NC, SC, or GA area, Brandon is your guy. One of the kindest people I have ever met as well!!❤️"
We responded:
"Thanks Hannah!! Congrats on the job and the new apartment!! "
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Chris Taylor

December 23, 2025

5  out of  5
rating by Chris Taylor
"Great experience all around! Went in with a few small questions and Brandon went above and beyond to help me out with what I was needing, highly recommend Brandon and his team for your insurance needs!"
We responded:
"Thank you for the review, Chris!! "
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Cindy Greer

December 22, 2025

5  out of  5
rating by Cindy Greer
"Brandon was able to provide us a large savings on our homeowners and auto policies. Very professional, friendly and great service. Highly recommend!"
We responded:
"Thanks Cindy!! So glad we could help and thank you for the review!! "
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River McGuire

December 19, 2025

5  out of  5
rating by River McGuire
"Brandon Jones was a huge help, this was my first time buying renters insurance and he made it clear and easy to understand about what I was buying,"
We responded:
"Thanks River! Glad to hear it. Hope you enjoy your apartment!! "
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konadu jennifer

December 19, 2025

5  out of  5
rating by konadu jennifer
"The staff i spoke to (Brandon) was so nice."
We responded:
"Thanks Jennifer!! "
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Tom Mathews

December 19, 2025

5  out of  5
rating by Tom Mathews
"Brandon was friendly and easy to talk to. He is very knowledgeable, transparent, and patient. He wants to be sure you totally understand and are comfortable with whatever policies you are inquiring about. No pressure….he sees his mission as to listen, educate, and recommend what fits your needs best. We will be saving money by moving our home owner’s, vehicles, and Rv insurance from Progressive to State Farm…..thank you Brandon."
We responded:
"Tom!! Great seeing you yesterday. Thanks for the review and looking forward to being your insurance agent going forward! "
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Nasser Alsaidi

December 10, 2025

5  out of  5
rating by Nasser Alsaidi
"I received excellent service and support from Brandon Jones - State Farm insurance Agent. Today Brandon Jones was thorough and efficient in setting up a new policy for me. He answered all my questions and made sure I had exactly the right coverage for my vehicle. Thank you!"
We responded:
"Thanks Nasser!! Good chatting yesterday."
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John Brown

November 7, 2025

5  out of  5
rating by John Brown
"Brandon was absolutely awesome!!! I called at almost 5 and he stayed over and helped. He even called an appointment and pushed it later in the day to accommodate me and my issues! He is a very friendly person who we had a great interaction with. Don’t hesitate to give him a call with all your insurance needs!! Absolutely recommend!!!!"
We responded:
"Thanks John!! So nice meeting you yesterday, glad I could help!"
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Pam Canington

October 24, 2025

5  out of  5
rating by Pam Canington
"It's a pleasure working with Brandon Jones in Hendersonville. He's very patient while explaining details and is always very kind yet professional. State Farm has been our "go to" for years. Highly recommend."
We responded:
"Thanks Pam!! Nice seeing you today and glad we could help! "
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Susan Head

September 23, 2025

5  out of  5
rating by Susan Head
"Very responsive, professional and friendly"
We responded:
"Thanks for the review, Susan!!"
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mcanady2000

September 12, 2025

4  out of  5
rating by mcanady2000
"You had the best price of everyone i checked...only issue i had was said I signed up for a drive safe discount which I did not still getting emails otherwise im satisfied"
We responded:
"Thanks for leaving a review!! "
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David Nanney

September 3, 2025

5  out of  5
rating by David Nanney
"Brandon was great to deal with, went over the policies, but didn’t push anything highly recommend."
We responded:
"Thanks David! Nice seeing you, and I'm glad we could help!"
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Donna Groce

August 22, 2025

5  out of  5
rating by Donna Groce
"Thank you for the quote Laura. You were very helpful."
We responded:
"Laura is awesome - will let her know you left a review for her. Thanks for leaving her some feedback!"
Profile photo of Amber Jade Kodell

Amber Jade Kodell

August 20, 2025

5  out of  5
rating by Amber Jade Kodell
"I was very stressed about set up and they made it effortless. Really easy and I recommend !!"
We responded:
"Thanks for the review, Amber!! "
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Sarah Rawlings

August 8, 2025

5  out of  5
rating by Sarah Rawlings
"Very diligent to being time efficient with renters insurance needs."
We responded:
"Thanks Sarah! Glad we could help!!"
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Ritch Yount

August 4, 2025

5  out of  5
rating by Ritch Yount
"Brandon clearly explained each item in auto and condo/home policies we were considering transferring from another agency. He provided a very competitive price for our consideration and we left with a very detailed proposed policy, costs and explanation of how to cancel any existing policies and make these effective. After consultation and a drive home, we decided to switch to State Farm. My wife and I each had State Farm coverage as young drivers and in the recent past. We're very pleased with Brandon Jones and have confidence we were treated fairly and with a very high degree of professionalism! We highly recommend him if you want personal, local attention as we do."
We responded:
"Nice meeting you yesterday, and I'm glad we could help! Looking forward to working together - let me know if I can do anything else for you. Thank you for the review! "
Profile photo of Annie Little

Annie Little

August 2, 2025

1  out of  5
rating by Annie Little
"They said they would send me something in Thursday to take to tag office on Monday… didn’t send! Called on Friday and said he would let Cara know I RECIEVED nothing… never called!!!of course not open on Saturday!!! I’m beyond frustrated… can someone help me… I have a driver coming Monday to take me to tag office… where is my proof??????"
We responded:
"Hi Annie - I am sorry you haven't seen your documents! I confirmed in the system that Kara both saved and sent your documents. I resent them again this morning as soon as I logged in - I'm wondering if they went to a junk folder? We are also located right next to the tag office in Hendersonville and will be happy to print your documents if you want me to have them ready for a quick pick up on your way over. I've called, texted, and emailed this morning so hoping you are able to receive everything before you go! "
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Mitch Kiger

July 23, 2025

5  out of  5
rating by Mitch Kiger
"Brandon was awesome! I usually don’t look forward to going and talking about insurance, but Brandon is different, he makes the most boring subject interesting. He’s efficient and honest in the ways that he can help and is clear in his explanations. Don’t waste time anywhere else, go to Brandon."
We responded:
"Thanks for the review, Mitch!! Good luck with your travels and excited to support you and your business! "
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Melissa Williams

July 18, 2025

5  out of  5
rating by Melissa Williams
"I highly recommend Kara! She was very kind, patient, and informative throughout our process of picking the right plan for us. Thank you Kara for all of your help!"
We responded:
"Thanks for leaving Kara a review - she is great!! "
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Zaq Cruze

July 10, 2025

5  out of  5
rating by Zaq Cruze
"Brandon was super helpful and got us the right policy!"
We responded:
"Nice chatting yesterday and thanks for leaving me a review!! Welcome to the area!! "
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Jordan Bliss

July 7, 2025

5  out of  5
rating by Jordan Bliss
"Isabella was extremely helpful getting me set up with my renters insurance. Super quick and easy process!"
We responded:
"Love to hear it!! Thanks for leaving a review - Bella is great!! "
Profile photo of Stefania Aljoe

Stefania Aljoe

July 2, 2025

5  out of  5
rating by Stefania Aljoe
"Getting renters insurance with State Farm was incredibly smooth, thanks to Laura Briggs. She made the entire process quick, easy, and completely stress-free. From the first phone call, she was friendly, knowledgeable, and took the time to walk me through everything — no confusing jargon, no pressure, just clear and honest guidance. Laura answered all my questions patiently and made sure I understood exactly what my policy covered. She helped tailor the coverage to fit my needs and budget perfectly. I had everything set up within minutes, and I left the conversation feeling confident and taken care of. If you’re looking for renters insurance that’s affordable, reliable, and backed by outstanding personal service, I can’t recommend State Farm — and especially Laura — highly enough!"
We responded:
"Laura is awesome!! Glad she was able to help you - thanks for leaving her a review!"
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deborah buckner

June 30, 2025

5  out of  5
rating by deborah buckner
"Everyone was kind yet professional. Brandon gave me exactly what I needed on my policy. Thanks to him I got a much cheaper policy than I had. I got a third of the price with it all the covers I needed."
We responded:
"Glad we could help, thank you for taking the time to leave a review!!"