State Farm® Insurance Agent Brandon Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Brown
November 7, 2025
"Brandon was absolutely awesome!!! I called at almost 5 and he stayed over and helped. He even called an appointment and pushed it later in the day to accommodate me and my issues! He is a very friendly person who we had a great interaction with. Don’t hesitate to give him a call with all your insurance needs!! Absolutely recommend!!!!"
"Thanks John!! So nice meeting you yesterday, glad I could help!"
Pam Canington
October 24, 2025
"It's a pleasure working with Brandon Jones in Hendersonville. He's very patient while explaining details and is always very kind yet professional. State Farm has been our "go to" for years. Highly recommend."
"Thanks Pam!! Nice seeing you today and glad we could help! "
Susan Head
September 23, 2025
"Very responsive, professional and friendly"
"Thanks for the review, Susan!!"
mcanady2000
September 12, 2025
"You had the best price of everyone i checked...only issue i had was said I signed up for a drive safe discount which I did not still getting emails otherwise im satisfied"
"Thanks for leaving a review!! "
David Nanney
September 3, 2025
"Brandon was great to deal with, went over the policies, but didn’t push anything highly recommend."
"Thanks David! Nice seeing you, and I'm glad we could help!"
Donna Groce
August 22, 2025
"Thank you for the quote Laura. You were very helpful."
"Laura is awesome - will let her know you left a review for her. Thanks for leaving her some feedback!"
Amber Jade Kodell
August 20, 2025
"I was very stressed about set up and they made it effortless. Really easy and I recommend !!"
"Thanks for the review, Amber!! "
Sarah Rawlings
August 8, 2025
"Very diligent to being time efficient with renters insurance needs."
"Thanks Sarah! Glad we could help!!"
Ritch Yount
August 4, 2025
"Brandon clearly explained each item in auto and condo/home policies we were considering transferring from another agency. He provided a very competitive price for our consideration and we left with a very detailed proposed policy, costs and explanation of how to cancel any existing policies and make these effective. After consultation and a drive home, we decided to switch to State Farm. My wife and I each had State Farm coverage as young drivers and in the recent past. We're very pleased with Brandon Jones and have confidence we were treated fairly and with a very high degree of professionalism! We highly recommend him if you want personal, local attention as we do."
"Nice meeting you yesterday, and I'm glad we could help! Looking forward to working together - let me know if I can do anything else for you. Thank you for the review! "
Annie Little
August 2, 2025
"They said they would send me something in Thursday to take to tag office on Monday… didn’t send! Called on Friday and said he would let Cara know I RECIEVED nothing… never called!!!of course not open on Saturday!!! I’m beyond frustrated… can someone help me… I have a driver coming Monday to take me to tag office… where is my proof??????"
"Hi Annie - I am sorry you haven't seen your documents! I confirmed in the system that Kara both saved and sent your documents. I resent them again this morning as soon as I logged in - I'm wondering if they went to a junk folder? We are also located right next to the tag office in Hendersonville and will be happy to print your documents if you want me to have them ready for a quick pick up on your way over. I've called, texted, and emailed this morning so hoping you are able to receive everything before you go! "
Mitch Kiger
July 23, 2025
"Brandon was awesome! I usually don’t look forward to going and talking about insurance, but Brandon is different, he makes the most boring subject interesting. He’s efficient and honest in the ways that he can help and is clear in his explanations. Don’t waste time anywhere else, go to Brandon."
"Thanks for the review, Mitch!! Good luck with your travels and excited to support you and your business! "
Melissa Williams
July 18, 2025
"I highly recommend Kara! She was very kind, patient, and informative throughout our process of picking the right plan for us. Thank you Kara for all of your help!"
"Thanks for leaving Kara a review - she is great!! "
Zaq Cruze
July 10, 2025
"Brandon was super helpful and got us the right policy!"
"Nice chatting yesterday and thanks for leaving me a review!! Welcome to the area!! "
Jordan Bliss
July 7, 2025
"Isabella was extremely helpful getting me set up with my renters insurance. Super quick and easy process!"
"Love to hear it!! Thanks for leaving a review - Bella is great!! "
Stefania Aljoe
July 2, 2025
"Getting renters insurance with State Farm was incredibly smooth, thanks to Laura Briggs. She made the entire process quick, easy, and completely stress-free. From the first phone call, she was friendly, knowledgeable, and took the time to walk me through everything — no confusing jargon, no pressure, just clear and honest guidance. Laura answered all my questions patiently and made sure I understood exactly what my policy covered. She helped tailor the coverage to fit my needs and budget perfectly. I had everything set up within minutes, and I left the conversation feeling confident and taken care of. If you’re looking for renters insurance that’s affordable, reliable, and backed by outstanding personal service, I can’t recommend State Farm — and especially Laura — highly enough!"
"Laura is awesome!! Glad she was able to help you - thanks for leaving her a review!"
deborah buckner
June 30, 2025
"Everyone was kind yet professional. Brandon gave me exactly what I needed on my policy. Thanks to him I got a much cheaper policy than I had. I got a third of the price with it all the covers I needed."
"Glad we could help, thank you for taking the time to leave a review!!"
Clif Dellinger
June 27, 2025
"Brandon knows his stuff!!!"
"Thanks Clif!!! Glad I could help!"
Garrett Feimster
June 26, 2025
"Brandon and his team took great care of us. He really knows his stuff and made sure our family was making the best decisions when I came to our insurance needs."
"Thanks Garrett! Glad we could help!"
Jack Oliver
June 8, 2025
"Excellent customer service! Really feel like family once you walk through the door. 10/10 would recommend!!"
"Thank you for the review, Jack!!"
jianmei gao
June 5, 2025
"Highly recommended! If there were 7 stars I’d give it to Brandon! Thank you very much!"
"You are so welcome!!! I’m glad you stopped by and happy we can help! Excited to support your business! "
jovan vercel
June 4, 2025
"Absolutely the most incompetent insurance office I've ever used. I'm told a different story every time I call. My wife set up the policy and when I called to get access to the app so I can set up auto pay, they tell me I can't because the 6 month policy was paid up front. No big deal. A couple months later, I get an email saying my insurance is about to be canceled for non payment. I call and ask them why a payment is due of the policy was paid up front and they now tell me it wasn't and I have to make a $220 payment by May 23rd. I ask them when and how much is my next payment. They tell me $220 on June 23rd. I get an email today, now saying I owe $600 by June 23rd. These people have no idea how to do their jobs. I would suggest looking elsewhere for insurance."
"Hi Jovan. I’m sorry that you feel you had a poor experience! We pride ourselves on communication with customers and after reviewing your account I see where we have made multiple attempts to reach out to you. To confirm, you aren’t being charged any extra, but just for the months where you had coverage but no premium payment was made. We do have some options that may help you out though and I do want to help!! Please call me at 828-693-6207 and feel free to ask for me directly and I’ll do everything I can for you. "
Hippie by Nature
May 19, 2025
"Brandon Jones was amazing. He literally set up my account in 7 minutes and was very thorough.. I would highly recommend him if you need insurance."
"Thank you for the review!! Glad I could help! "
Kenny Pridmore
May 15, 2025
"Brandon is awesome to work with. Explains everything to help you out and makes everything easy"
"Glad I could help!! Let me know if I can do anything else for you two! "
Eric Dillingham
May 8, 2025
"Very nice and professional people"
"Thanks for the review, Eric!!"
Sydney Mace
May 8, 2025
"Brandon immediatly understood my insurance need and resolved it immediately. So thankful for his attention and help. Hopefully this addl post will correct to 5 stars (and my typos). Visited Brandon's agency today where Isabella graciously helped me set up my State Farm app and safe driving beacon. Actually, she did all the work, very efficiently, I might add."
"You're welcome!! Glad we could connect and look forward to being your insurance agent for all of your policies going forward! Hoping the 1 star review was just a typo, but if there is something we can improve on please let us know! "